DEPARTMENT: Carpenters Training Center

POSITION REPORT TO: Director of Training

FLSA STATUS: Non-Exempt

DIRECT REPORTS: Director,  Assistant Director

POSITION PURPOSE:

The New York City District Council of Carpenters Training Center is seeking a full-time Millwright Instructor with a minimum of 10 years work experience within the Millwright Industry. Must have knowledge of means and materials used within the New York City & Vicinity Millwright and Machinery Erectors Trade.

JOB RESPONSIBILITIES:

• Have a solid understanding of industrial mechanical construction. Organize and present programs of practical and technical instruction on Millwright principals, means and methods; including demonstrations of skills required in the trade, lectures on theory, techniques, and terminology.
• Plan and supervise training of apprentices; individually or in groups.
• Instruct apprentices and journeymen in subject areas including, tool & equipment maintenance, machinery installation, construction codes, and regulations & safety precautions related to the Millwright Trade.
• Maintain inventory and equipment records within assigned classroom and work space.
• Assure that all students abide by the guidelines, policies, rules and regulations set by the NYC Carpenters Training Center.
• Test and evaluate achievement of students in technical knowledge and trade skills.
• Maintain attendance records and task sheets.
• Add new projects in coordination with Administration, including any products or technologies new to the industry. Recommend or suggest changes for the improvement of the training program.
• Train in all subject matters needed by the Carpenters Training Center to instruct apprentices and journey level members, including Health and Safety courses.

REQUIREMENTS:

• Knowledge of training theory and its practical application.
• Skilled in prioritizing & assigning work, preparing reports, and adapting instruction to meet individual needs.
• Strong public speaking ability.
• Must be willing to attend UBC training classes in Las Vegas.
• Prior instructor experience preferred.
• Basic Computer Skills.
• Welding and Rigging Experience.
• Must be open to a flexible schedule.

The New York City District Council of Carpenters Training Center offers competitive salaries and comprehensive benefits. The Carpenters Training Center is an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability. M/F/D/V Interested candidates should submit a cover letter and resume to resume@nyccbf.org.

The hourly rate for this position is based on the General Foreman rate of the Collective Bargaining Agreement; currently $61.05 per hour.

DEPARTMENT: Hollow Metal Fund

POSITION REPORT TO: Supervisor/Executive Director

SALARY: $50,000 – $55,000

We are a small fund with a staff of 7 employees, and our mission is to properly administer the plans benefits and deliver superior service to our members in all respects. Each department handles several functions as we have a close total of 3,100 members participating in the Hollow Metal Trust and Pension Fund, and this position will be assisting on day-to-day functions for both departments as well as Payroll Audits.

ESSENTIAL JOB FUNCTIONS:

• Administer and maintain Payroll Audits
• Allocate audit findings and assist Welfare analyst by inputting findings in ISSI
• Querying and reviewing annual actuarial data
• Maintain and update member information in the ISSI system
• Assist participants via phone or walk-in members in the Pension & Welfare departments
• Review Pension Applications and/or Welfare Disability applications for completeness, ensure all requisite forms are properly executed
• Compute Pension and/or Disability estimates & payments as needed
• Ability to explain eligibility rules for both the Pension and Welfare Plans
• Review 1099R and 1095B data for Recipients
• Input monthly/weekly remittances as needed
• Assist in maintaining the Tracking worksheet of contributing employers
• Assist the Pension department with application processing and projects as needed
• Prepare and review reports requested on a monthly or quarterly basis
• Prepare and execute correspondence, letters, and affidavits to all participants
• Review and verify all documentation that is present to the Fund
• Assist the Welfare department in monitoring claims and eligibility through all insurance providers
• Work on Ad hoc projects as needed

REQUIREMENTS/EDUCATION:

• Bachelor’s degree or equivalent work experience
• Bi-lingual (Spanish/English required)
• Establish and maintain effective working relationships with managers, employees, benefit plan administrators and carriers
• Proficiency in math, excellent verbal, and written communication skills
• Attention to detail and great organizational skills to maximize productivity
• Ability to handle and maintain confidentiality of records and information
• Strong analytical and problem-solving skills
• Able to act independently and work without supervision, but also able to work with a team
• Multitasking-Ability to prioritize and work while meeting deadlines
• Intermediate to advance level in Microsoft Word, Excel and Outlook

Please note that this is not a remote position.

The Funds are an equal opportunity employer. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, or any other characteristic protected by applicable law.

DEPARTMENT: Member Services Representative

POSITION REPORT TO: Manager, Member Services

FLSA STATUS: Non-Exempt

DIRECT REPORTS: None

POSITION PURPOSE:

The Member Services Representatives (MSR) are the first point of contact for our participants’ interaction with the New York City District Council of Carpenters Benefit Funds. Our Participants are a large population of active and retired union members and their eligible dependents. The MSR is responsible for assisting via in-person and telephone regarding their benefits including but not limited to Health and Welfare, Pension, Annuity, Scholarship and Vacation. The MSR Tier II is a direct liaison between the Funds, membership and vendors. This is a demanding, fast-paced environment. Strong in-person and telephone communication skills are required.

ESSENTIAL JOB FUNCTIONS:

• Assist Tier I Member Service Representatives in resolving complex issues regarding benefit eligibility, pension, annuity and vacation inquiries
• Conflict resolution – resolve member issues by conferring with departmental staff as needed
• Review incoming documents for accuracy and completion, obtain missing information as necessary
• Act as liaison with vendors on behalf of members
• Participate in departmental training meetings
• Investigate pension credit discrepancies
• Order rapid! pay cards, following the rapid! validation process
• Assist with social security merges
• Responsible for providing requested member documents including short term disability applications, pension applications, pension award letters, pension statement letter and beneficiary letters
• Assist with high level projects from Management
• Maintain records of member interactions and transactions; record details of inquiries, comments, complaints, and details of actions taken
• Perform member verifications
• Follow HIPAA and organizational procedures for maintaining confidentiality; exercise independent judgment consistent with these guidelines
• Multitask and prioritize workload under tight deadlines in a demanding environment; must escalate appropriate issues to management in a timely fashion
• Learn from written material; review and refer to plan documents for assisting member
• Follow department procedures as outlined in the URBAN user guides and SOP’s
• Successfully coach new hires with role playing techniques and sit-a-side monitoring

KNOWLEDGE, SKILLS, AND ABILITIES

• Maintain various folders on the department’s database containing all electronic documents
• Maintain records for audits to be tracked in the auditing system
• Assist in the training of new department members

REQUIREMENTS/EDUCATION:

• Some college and at least two (2) years relevant experience
• Knowledge of collections procedures
• Proficient in Microsoft Word, Excel, and Outlook
• Knowledge of auditing systems and benefit fund administration systems

OTHER SKILLS & ABILITIES:

• Bi-Lingual (English/Spanish) a plus
• Typing 45+ WPM
• Professional ability to manage high volume and high energy callers
• High School Diploma or equivalent is required; some college preferred
• Two (2) years’ experience in a customer service capacity is preferred
• At least six months experience as a Member Services Representative Tier I
• Proficient in Microsoft Word, Outlook and Excel with ability to learn customer service software applications; also possesses aptitude for training others on use of these applications
• Ability to work under minimal supervision, independently and/or as a member of a team
• Must be detail oriented with strong attention to accuracy
• Have passed subject matter expert testing modules with a score of at least 85% in the following areas: Welfare, Pension, Vacation, Annuity, Reciprocal, Benefit Shortages, Website Navigation, and District Council vs. Benefit Funds Q & A
• Maintain an average Call Monitoring Score of 92% or higher

NOTE: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with this position.

Salary and Benefits:

Salary Range: $50,000 to $57,000.

Apply:

To apply, please send resume to resume@nyccbf.org.

EEO Statement

The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Luan Delpeche at (212) 366-7519.

DEPARTMENT: Employer Services – Audit

POSITION REPORT TO: Audit Manager – Employer Services

FLSA STATUS: Non-Exempt

DIRECT REPORTS: None

POSITION PURPOSE:

The Audit Administrator is responsible for tracking the status of fringe benefits contribution audits performed on signatory contractors, and initiate collection procedures that ultimately are resolved at a hearing before the Independent Arbitrator.

ESSENTIAL JOB FUNCTIONS:

• Track progress of all audits referred back to Funds office for employers’ non compliance
• Generate Seven Day Demand Letters to be sent via certified mail to instruct employers to reply to audit requests and/or notifications of delinquency
• Generate Notices of Intention to Arbitrate if employers fail to respond to Seven Day Demand Letters; mail copies to employers, arbitrator and association via regular & certified mail
• Gather documents such as agreements, association information and other correspondence for arbitration
• Research employers using the Department of State, Lexis-Nexis and the Internet to determine if employers are out of business or have relocated
• Refer employers with awards and judgments to Employer Assistance Department to be added to the Shut Down List
• Review audits prior to mailing them to employers: log audits as received, review purchases included in the audit report against those listed in the auditing system for accuracy
• Enter audit information such as shop stewards reports, insufficient benefit purchases, CD hours, and rate differential hours into a tracking spreadsheet
• Prepare cover letters for all audits and mail to the employers, along with audit reports
• Follow up with employers to confirm receipt of payroll audit reports, discuss findings and direct them on steps to take to dispute or pay the audit.
• Refer settlement proposals to Collections Counsel
• Review and update employer history in the auditing system to ensure information is accurate; notify the Agreement Department of any updates
• Contact audit firms regarding any corrections to an audit report that may be necessary prior to billing audit
• Notify Employer Associations of all payroll audits billed to member employers
• Review information regarding hours that were submitted to the Funds in error; submit corrections to the Remittance Manager to make adjustments; follow up to ensure information was entered correctly in the database
• Review audit database on a regular basis for accuracy to flag any errors to be corrected; follow up to ensure the errors have been corrected
• Log and forward audit payments received to the Remittance Department
• Process electronic allocation files of paid audits
• Reach out to employers who are scheduled for arbitration to confirm attendance
• Adjust and prepare new summary pages in each audit when necessary
• Maintain audit files and scan files when necessary
• Assist Employer Services Director in preparing audit notes for arbitration

ADDITIONAL JOB FUNCTIONS:

• Maintain various folders on the department’s database containing all electronic documents
• Maintain records for audits to be tracked in the auditing system
• Assist in the training of new department members

REQUIREMENTS/EDUCATION:

• Some college and at least two (2) years relevant experience
• Knowledge of collections procedures
• Proficient in Microsoft Word, Excel, and Outlook
• Knowledge of auditing systems and benefit fund administration systems

OTHER SKILLS & ABILITIES:

• Strong oral and written communication skills
• Must have excellent organizational skills
• Must have excellent follow-up and follow-through skills
• Excellent analytical and mathematical skills

PHYSICAL DEMAND:

While performing the duties of this job, the employee is regularly required to sit; talk or hear, in person and by telephone; use hands to fingers, handle, feel or operate computers and other standard office equipment; and reach with hands or arms. The employee frequently is required to walk and stand.

NOTE: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with this position.

Salary and Benefits:

Salary Range: $50,000 to $57,000.

Apply:

To apply, please send resume to resume@nyccbf.org.

EEO Statement

The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Luan Delpeche at (212) 366-7519.

DEPARTMENT: Welfare

POSITION REPORT TO: Director of Welfare & Eligibility

FLSA STATUS: Exempt

DIRECT REPORTS: Twelve (12)

POSITION PURPOSE:

The Welfare Fund Manager is responsible for the management of all aspects of the department, which include but are not limited to claims processing, quarterly (and supplemental) vacation payments, reconciliation of both internal and external (from third-party vendors) information, eligibility, and appeals.

DUTIES & RESPONSIBILITIES:

• Assist the Welfare Director with updating and maintaining all applicable Plan documents and benefit materials (e.g., Summary Plan Description, Summary of Benefits and Coverage, etc.).
• Assist the Welfare Director in ensuring compliance with all applicable laws and regulations including but not limited Employment Retirement Income Security Act (ERISA), Health Insurance Portability and Accountability Act (HIPAA), the Affordable Care Act (ACA), Health Care Reform, etc.
• Maintain a working knowledge of all relevant Plan Documents, Policies and Procedures.
• Responsible for project management of any approved Plan changes.
• Develop and maintain internal standard operating procedures and training materials.
• Manage direct reports, distributing workload & reviewing work, overseeing appropriate training, and communicating performance feedback.
• In conjunction with Welfare Director, assist in annual audits; work collaboratively Fund Auditors to address questions and ensure resolution of open issues.
• Oversee appeals process and correspondence for review by the Appeals Committee..
• Monitor, review, and approve all vendor billing.
• Maintain effective working relationships with third-party vendors and Plan Professionals.
• Prepare various ad hoc reports.

EDUCATION & EXPERIENCE:

• Bachelor’s degree, or CEBS, or equivalent practical experience.
• 5+ years’ experience in health and welfare benefit plan administration preferably in a multi-employer environment.
• 3-5 years of management experience.

REQUIRED SKILLS/ABILITIES

• Excellent verbal and written communication skills.
• Excellent judgment and follow through.
• Excellent organizational skills, attention to detail, and ability to handle multiple requests in a timely manner.
• Ability to develop and foster collaborative working relationships across the organization, with various levels of employees.
• Excellent analytical and problem-solving skills.
• Ability to prioritize tasks, delegate them when appropriate, and set realistic goals and milestones.
• Ability to work with little to no supervision of daily activities.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of federal, state, and local employment laws and regulations.
• Proficient with Microsoft Office Suite or related software.

Apply:

To apply, please send resume to resume@nyccbf.org.

EEO Statement

The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Luan Delpeche at (212) 366-7519.

Salary and Benefits:

Salary Range: $100,000 to $120,000.

The rate of pay offered will be dependent upon candidates’ relevant skills, education, and experience. The NYCDCC Benefit Funds offer a generous and competitive benefit package.

TITLE: Certified/Licensed Counselor/ Clinician

DEPARTMENT: Member Education and Network for Dependency (“MEND”)

FLSA STATUS: Non-exempt. Part-Time (possibye to Full-Time)

POSITION PURPOSE:

Service membership, as well as dependents, of the New York City District Council of Carpenters Welfare Fund with mental health issues including, but not limited to: referrals for inpatient rehabilitation, intensive outpatient, outpatient treatment, and case management.

ESSENTIAL JOB FUNCTIONS:

PROVIDE REFERRALS

• Provider referrals to members and/or dependents, consistent with treatment needs, coverage, and location.
• Conduct thorough assessments for appropriate level of treatment and length of stay.
• •Conduct psychosocials when applicable.
• Verify eligibility for coverage and complete Utilization Review form.
• Act as a liaison with insurance company and treatment facilities.

PROGRAM AND CASE MANAGEMENT

• Maintain confidential written and electronic records.
• Ensure legislation standards and guidelines are being followed.
• Collaborate with facilities on progress and effectiveness of treatment.
• Maintain statistics for the program and identify trends.

TRAININGS/GROUPS

• Facilitate weekly psychoeducation groups.
• Provide educational/informational sessions to members, employers, and staff.
• Opportunity to hold therapeutic workshops for employees.

REQUIREMENTS/EDUCATION:

• Licensed Mental Health Counselor (“LMHC”) or Licensed Social Worker (“LMSW”) or Licensed Creative Arts Therapist (“LCAT”) or equivalent certification/licensure.
• Minimum of three (3) years experience in the field of substance abuse.
• Qualified Health Professional with a CASAC preferred.
• Experience in the Mental Health field a plus.

OTHER SKILLS & ABILITIES:

• Experience working with individuals in need of substance use preferred.
• Strong assessment and active listening skills, interpersonal skills, critical thinking, and effective communication.
• High level of organization.
• Proficiency in Microsoft Outlook, Word, Excel and PowerPoint.
• Strong analytical skills.
• Self-starter who can work independently and collaboratively.

Apply:

To apply, please send resume to resume@nyccbf.org.

EEO Statement

The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal,
state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please
contact Luan Delpeche at (212) 366-7519.

Salary and Benefits:

Salary Range: $30.00-$35.00 per hour

The rate of pay offered will be dependent upon candidates’ relevant skills, education, and experience. The NYCDCC Benefit Funds offer a generous and competitive benefit package.

DEPARTMENT: Carpenters Training Center

POSITION REPORT TO: Operations Manager

FLSA STATUS: Non-exempt

DIRECT REPORTS: None

POSITION PURPOSE:

The Carpenters Training Center is looking for a skilled bookkeeper to accurately manage/review all day-to-day financial transactions of our company. The bookkeeper will manage orders, review invoices, and confirm payments.

ESSENTIAL JOB FUNCTIONS:

• Review monthly credit card transactions and provide all receipts necessary for Accounting Department to process payment.
• Review and verify invoices are properly approved and agrees to contract.
• Prepare check authorization sheet for approval and signature.
• Provide accurate totals of all weekly invoices to Operations Manager and Director for review and sign off.
• Create reimbursement invoices and billing materials to be sent to outside entities such as Carpenters International Training Center, Local Unions, and NYC District Council of Carpenters.
• Review financial submissions for any payment inconsistencies or errors.
• Manual Data Entry: Inputting payment history, upcoming payment information or other financial data into spreadsheet for review.
• Prepare and maintain vendor payment schedule and aging report.
• Ordering supplies and researching best possible prices.
• Maintain accurate document files (i.e., scanning, file accordingly).

OTHER JOB FUNCTIONS:

• Assist in reception duties as needed.

EDUCATION & EXPERIENCE:

• Degree in Finance preferred or equivalent certification(s) or equivalent practical experience.
• Minimum of two years’ experience in Accounts Payable and Accounts Receivable.

OTHER SKILLS & ABILITIES:

• Bi-Lingual (English/Spanish) a plus.
• In-Depth knowledge of industry best practices.
• Advance math and accounting skills.
• Advanced Microsoft Office Skills: (Word, Outlook, Excel, PowerPoint, and Access.) • Strong ability to multitask.
• Ability to work independently with little or no direction.
• Maintain a high degree of confidentiality.
• Strong organizational skills and the ability to maintain data and meet deadlines. • Excellent interpersonal skills, written and verbal communication skills.
• Excellent customer service skills.

Apply:

To apply, please send resume to resume@nyccbf.org.

EEO Statement

The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual’s actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Luan Delpeche at (212) 366-7519.

Salary and Benefits:

Salary Range: $50,000-$57,000

The rate of pay offered will be dependent upon candidates’ relevant skills, education, and experience. The NYCDCC Benefit Funds offer a generous and competitive benefit package.